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šŸ“Carnegie and onsite | Bookings are a must!

Terms & Conditions

Quotation:

At the time of enquiry, it is necessary to specify if any original features need to be preserved or supported.

Mobile Pro Audio reserves the right to decline your job immediately if there is any omitted information, such as previous installations or damage to the vehicle before the installation.

If the vehicle has any modifications that may interfere with the installation and were not informed by the customer when quoted, it may affect the final price on the spot. (e.g. camper van, walls, or drawers)

Warranties:

Mobile Pro Audio guarantees that the installation workmanship will be free from defects for as long as you own it. If any issues with the workmanship arise, MPA will fix the fault at no cost or with a minimal call fee to come onsite.

No refunds will be provided for claims of damaged or faulty products if unauthorised or post-installation damage is found.

Labour costs are not refundable.

Installation:

Technicians need to work alone during installations for health and safety reasons. Failure to comply will result in strict cancellation policies. However, once the job is complete, your presence is required to receive a full product demonstration. If you are unable to be present, it will be your responsibility to learn about the product’s functionality.

Please be aware that we are not certified to install, adjust, or re-install child seats. If the installation requires the removal of the child seat, Mobile Pro Audio PTY LTD cannot re-install it once it has been removed from the vehicle.

If an onsite customer must provide a safe place with appropriate space and a flat surface for installation, the installer’s car must be close to the customer’s vehicle.

We welcome questions about our Terms and Conditions. Please submit questions via email or message before accepting your quotation. Once your quotation is accepted, all terms and conditions are binding.

šŸ“Carnegie and onsite | Bookings are a must!